Terms and Conditions

Amboh Espadrilles
Original Cambodian Espadrilles
Be creative

TERMS AND CONDITIONS

OBJECT

These terms of sale are intended to define the contractual relationship between AMBOH Espadrilles and the buyer as well as the conditions applicable to any purchase made through AMBOH Espadrilles website. The acquisition of a good or a service through the website leads to an acceptance from the customer of the following sales conditions, without reserve.

AMBOH Espadrilles reserves the right to modify its sales conditions at any time. If this happens, the conditions to apply will be those in force on the date of the order.

PARTIES

Amboh Espadrilles  -   #45, Street 21, Phnom Penh, Cambodia

Founder : Sébastien GERTGEN

Website address : https://www.ambohespadrilles.com

Contact address : amboh.cambodia@gmail.com

PURCHASE

If the customer wish to purchase any product made available through the website, he might be asked to supply certain information relevant to his purchase including, without limitation.

SPECIFICATIONS AND DISPONIBILITY OF THE PRODUCTS

The articles presented on the website are available in the limit of the stock. In case of a debit or receipt for the order of an unavailable item, AMBOH Espadrilles agrees to propose a similar product or refund the Customer.

If the item is not available any longer after the purchasing process, the Customer will be informed by email.

Pictures of the catalog are as faithful as possible but cannot ensure a perfect similarity with the offered product, in particular regarding the colors.

PRODUCTS

AMBOH Espadrilles proposes the products available on the website. However, it might be possible to face non substantial mistakes, which the customer know and accept. In case of any non conformity to the delivered product detailed on the website, the customer can claim for an exchange or refund.

PRICES

Prices are presented in Dollars ($). AMBOH Espadrilles reserves the right to change prices at any time but agrees to apply the rates in effect, which will be indicated at the time of the order.

PERSONAL INFORMATION

The customer may be required to provide the following information: title, surname, first name, phone number, email address, delivery address.

AMBOH Espadrilles reserves the right to collect information about the customer including by using cookies, and to transmit the collected information to any commercial partner.  In case of any objection, the customer should notify it to AMBOH Espadrilles.

ORDER AND SECURED PAYMENT

After validation of the order, the Customer agrees the sales terms and conditions. Except a legitimate reason to cancel the order, AMBOH Espadrilles will accept the order. The following “legitimate reasons” are already accepted:

  • Refusal to pay
  • Late payment or issues with the previous orders
  • Unavailability of the products
  • Bad faith of the customer

DEFAULT PAYMENT

AMBOH Espadrilles reserves the right to decline to effectuate a delivery or fulfill an order from a customer who would not have paid completely or in part his previous order or with who a payment dispute would be in progress.

PAYMENT VERIFICATION

AMBOH Espadrilles controls all orders that have been validated on its website. These controls aim to protect AMBOH Espadrilles from abusive practices operated by fraudsters.

The services may require to ask the Customer all the necessary parts to unlock your order: proof of delivery home etc ... These requests will be made by email.

PAYMENT SECURITY

In order to secure payments, AMBOH Espadrilles is passing through Paypal services and uses

Personal information such as credit card number, are directly transmitted crypted on the bank server with no transition on Amboh Espadrilles server.

Once the order has been validated, the payment request is routed in real time to the secure payment administrator.

The latter sends an authorization request to the bank card network. The electronic payment administrator delivers an electronic certificate which will be worth proof of the amount and the date of the transaction.

DELIVERY

Cambodia

Deliveries in Cambodia are operated via Kerry Express services within approximately 48h. Deliveries in the country are available only in the province where Kerry Express is operating.

The delivery times indicated during the order are indicative an can be modified in case of force majeure which would delay the delivery independently of the will of AMBOH Espadrilles (customs, delay carrier, weather ...).

Delivery expenses are to be added on the top of the selling price and are the customer’s responsibility.

International

International delivery times depend on the coutry area and are likely to vary. To get more information on delivery fees, contact us by email :  amboh.cambodia@gmail.com

In case of damaged packages for example already opened or missing products, the Customer agrees to notify the carrier and AMBOH Espadrilles. All reserves must be notified within 3 days following the product’s reception.
AMBOH Espadrilles will not be responsible for the consequences due to a delay in delivery independent of its will.

EXCHANGE/RETURN

  • Exchanges can be accepted but will be the responsibility of the Customer regarding expenses and referrals. In case the package does not reach AMBOH Espadrilles the company will not be obliged to refund or exchange the Customer
  • Returns are to be sent to the following address : Amboh Espadrilles, #45, Street 21, Phnom Penh, Cambodia
  • Refunds or exchanges if any, will be made by AMBOH Espadrilles within a maximum period of 15 days after the products’ reception.
  • Incomplete or damaged items will not be accepted and will be forwarded at the expense of the Customer

For all orders placed outside mainland Cambodia there is no possibility to exchange or refund. The customer will have to make a new order.

For orders placed within Cambodia the deadline for any refund or exchange request is 7 days from the day of the reception.

RESPONSIBILITY

The seller, in the process of selling online, is only bound by an obligation of mean. AMBOH Espadrilles is not responsible for any inconvenience or damage due to the use of the Internet, external to AMBOH Espadrilles.

Any disruption, external intrusion, computer virus are not the responsibility of AMBOH Espadrilles.

INTELLECTUAL PROPERTY

No one is allowed to reproduce, exploit or use for any purpose elements of the AMBOH Espadrilles website that are software, visual or sound. Any single link or hypertext link is strictly prohibited without the written consent of AMBOH Espadrilles.

All the data and information available on Ambohespdrilles.com are protected by the copyright and the intellectual property. They are the property of AMBOH Espadrilles.